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Case Study: Making the Problem Worse at Springfield General Hospital
Medical errors are very serious issues that affect health care across the world. The issues of wrong prescription, dosage, and filling wrong patient information that impact the patient’s health are very common in the medical field. To the extent, that the healthcare systems around the world are concerned with the challenge of medical errors and how to solve it effectively. The desire to bridge the gap of medical errors and increase efficiency in healthcare system is a major priority for any hospital, thus, the increased implementation of technology. Technology remains the only hope that hospitals around the world
root that causes medical errors that results in errors in prescriptions and other materials means that the technology would be effective and dependable. The technology would deliver the intended outcome of eliminating medical error by using a uniform font, clustering patients based on rooms they stay, and making order entries legible for good visibility.Conclusion
Technology in health care system has the capacity to solve the problem of medical errors, if, implemented correctly. It is, apparent that the reason, the technology solution aimed to reduce medical error at Springfield General Hospital never worked because it was implemented wrongly. The chief administrators did not offer the IT department the right information, thereby, leading to the same medical errors that were being made, when the technology was non-existent included in the new technology. The lack of evaluation of the system after being completed further added to the increased errors as staff doctors used the computerized material thinking it was the correct reference, when in fact they were repeating the same mistakes. Administrators as change agents ought to have developed clear strategies of how they wanted the CPOE system to solve the medical errors problems before instructing the IT department.
References
Agrawal, A. (2009). Medical Errors: Preventing Using Information Technology Systems, British Journal of Clinical Pharmacological Society, vol. 67(6): 681-686
Clark, H. & Taplin, D. (2012). Theory of Change Basics: New York: ActKnowledge Publishers
Funnel, S. & Rogers, P. (2011). Effective Use of Theories of Change & Logic Models: California: Jossey-Bass
Luke 6: 43
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