Chapter 1 Basic and Advanced Interviewing Techniques Basic maximize patient's comfort, avoid unnecessary changes in position, enhance clinical efficiency, move head to toe, examine the patient from their right sideActive listening, empathic responses, guided questioning, nonverbal communication, validation, reassurance, partnering, summarization, transitions, empowering the patientActive Listening - closely attending to what the patient is communicating, connecting to the patients emotional state and using verbal and nonverbal skills to encourage the patient to expand on his or her feelings and concerns.Empathic Responses -the capacity to identify with the patient and feel the patients pain as your own, then respond in a supportive manner.Guided Questioning - show your sustained interest in the patients feelings and deepest disclosures and allows the interviewer to facilitate full communication, in the patients own words, without interruption.Non-verbal - includes eye contact, facial expression, posture, head position and movement such as shaking or nodding, interpersonal distance, and placement of the arms or legs-crossed, neutral, or open.Validation - helps to affirm the legitimacy of the patients emotional experience.Reassurance - an appropriate way to help the patient feel that problems have been fully understood and are being addressed.Partnering - building rapport with patients, express your commitment to an ongoing relationship.Summarization